I am in Mexico. I received a payment from Germany, lucky the germans, because of all countries, in Germany it is easiest to make a bank deposit to Moneybookers.

I have no credit card, to verify my bank account I had the choice to make a small deposit to my account and then confirm a code which would appear on my statement. After waiting for my printed statement, the code was not on it.

I scanned the statement with the deposit and sent it to them. My account seemed to be verified. But when I tried to transfer the rest of the money, I couldn’t. Now it was my address which was not confirmed! The only solution was to wait for a letter to arrive on the regular mail.

Two months later, the letter actually arrived and I finally transferred the money to my bank.

While this was happening I asked for support by email and their answer was that they do not provide email support, they have (expensive) phone lines for that pourpose. At www.saynoto0870.com you can query their regular geographical phone number, much cheaper to call.

So you need to just put a link to the “Send money” page on Moneybookers. You may also want to make it clear that, due to the fact that Paypal is not supported in your country, Moneybookers is the only option you have for receiving money online.

Remember, it will take some time before people get used to this idea, especially those who are used to Paypal.